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Move from Plus to Professional plan

Move from Plus to Professional plan

niceque
New member | Level 2

If i payed for Plus account, and wanted to move to Professional after a week, i will pay twice for changing a plan or already payed 9$ will be included into new 19$ plan and i need to pay only 10?

 

Thx

1 Accepted Solution

Accepted Solutions

Re: Move from Plus to Professional plan

Walter
Dropboxer

Hi @niceque,

 

In the case you move from monthly Dropbox Plus to monthly Dropbox Professional the same thing applies - you'll be charged a prorated amount based on the remaining time from your former monthly Dropbox subscription , so, as mentioned in your initial inquiry, in this particular case, you'd be paying the difference for the transition. 

 

I hope this cleared things up for you!

 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Re: Move from Plus to Professional plan

Walter
Dropboxer

Hey @niceque,

 

Thanks for reaching out!

 

When you upgrade your account, switch from a monthly to an annual plan, or add Extended Version History, your subscription will change immediately and you will be charged a prorated amount based on the time remaining from your previous subscription.

 

Hope this helps! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Move from Plus to Professional plan

niceque
New member | Level 2
What if we choose monthly plan?

Re: Move from Plus to Professional plan

Walter
Dropboxer

Hi @niceque,

 

In the case you move from monthly Dropbox Plus to monthly Dropbox Professional the same thing applies - you'll be charged a prorated amount based on the remaining time from your former monthly Dropbox subscription , so, as mentioned in your initial inquiry, in this particular case, you'd be paying the difference for the transition. 

 

I hope this cleared things up for you!

 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Move from Plus to Professional plan

niceque
New member | Level 2

Thank you!

Re: Move from Plus to Professional plan

Walter
Dropboxer

Hey @niceque,

 

I am glad I could help!

 

Would you mind taking a minute of your time to fill out a survey sharing your experience using the Dropbox Community? You can access it here: http://bit.ly/2lNKIxT .

[This thread is now closed. If you experience further issues, feel free to get back in touch on the Dropbox Community, we'd be glad to follow-up. ]


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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