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Moving from Dropbox Business trial account to a personal account

Moving from Dropbox Business trial account to a personal account

SteveSW20
Explorer | Level 3

My son has accidentally set up a Dropbox Business trial account for his remote college work.

 

We need to move him to a personal account before his trial ends, using the same email address, but without losing his work.

 

How do we do this, please?

1 Reply 1

Re: Moving from Dropbox Business trial account to a personal account

Walter
Dropboxer

Hi @SteveSW20; welcome to our Community!

 

In this case, you (your son in this case) will just need to downgrade the account by cancelling the trial following the steps outlined in this Help Center article:

 

Let me know if you have any more questions Steve. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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