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My Dropbox account disappeared and it now wants me to join Dropbox as if I don't have an account

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My Dropbox account disappeared and it now wants me to join Dropbox as if I don't have an account

New member | Level 2

my account with storage space almost fully used, disappeared.

what to do?

3 Replies 3
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Re: My Dropbox account disappeared and it now wants me to join Dropbox as if I don't have an account

Dropboxer

Hello @oneskiboys, I hope you're well today!

 

Could you let me know when you last accessed your account before this happened? If you haven't accessed your account in more than 12 months, the account would be seen as inactive.

 

You can check out more info about inactive accounts from here.

 

Let me know!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: My Dropbox account disappeared and it now wants me to join Dropbox as if I don't have an account

New member | Level 2
hey. last time i used my dropbox was Mar 3.
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Re: My Dropbox account disappeared and it now wants me to join Dropbox as if I don't have an account

Super User II

Check your email is IDENTICAL - remember things like @gmail.com and @googlemail.com would be the same on Gmail, but, not here. Same as how you can put punctucation into a gmail address. 

 

Check your email for emails coming in from Dropbox, that should help.


 


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