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My account and activation

My account and activation

Turkey01
New member | Level 2

Hello, I have such a question. I know my username and password for the account and can log into it, but when I log in, it asks for a google email confirmation.

The problem is that I lost my phone and I have no access to my e-mail, but I really want to go to my dropbox because a lot of my important photos are there

I have a request to the support service, can you help me with this please, my new mail for communication [personal information removed per the Community's Guidelines] I have all the data about my old account and I am ready to provide

1 Reply 1

Re: My account and activation

Rich
Super User II

@Turkey01 wrote:

The problem is that I lost my phone and I have no access to my e-mail, but I really want to go to my dropbox because a lot of my important photos are there


Without access to your email, there's no way to gain access to the Dropbox account associated with it.

 

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