Dropbox accounts & billing
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I had free Dropbox. Somehow I ended up with a business account. Now it’s over and I can’t use dropbox without having to pay! So annoyed and confused ! Ruined my studio time today!
Hi there @KAIROSofficial, I'd be happy to help look into this with you!
It sounds like you may have subscribed to a Business trial and, since it ended, it is now asking you to decide.
Along with upgrading, you should also get the option to disband the team.
Could you go to this page and see if there is the option to Cancel Dropbox Business and disband my team?
Let me know how it goes or if you have any trouble along the way. Thanks!
LusilCommunity Moderator @ Dropboxdropbox.com/support
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Hey @Deluxeprintllc, thanks for joining us on this thread.
Could you send me a screenshot of the error message, as well as what you see when you go to your Plan tab online?
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