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My account was deleted without advance warning: can files be restored?

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My account was deleted without advance warning: can files be restored?

New member | Level 2

HELP! I just found an email from 3/19 stating that my account had been deleted from inactivity. There were no previous emails warning me this was happening. Is there any way files can be restored? The account was [personal information removed as per Community Guidelines].

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Re: My account was deleted without advance warning: can files be restored?

Dropboxer

Hey @SuzanneDeWittHall, thanks for reaching out to us on the Dropbox Community. 

 

In general, when an account is closed, any remaining files in are subject to deletion, and you won’t be able to sign on the website and any other previously connected device. 
 
If you remember your credentials, could you try signing in via the website to see if you're able to access your account? 
 
Let me know how it goes. Thanks!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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