Dropbox charged me for HelloSign USD180 yearly plan for something I did not even aware what it is, after cancelling a free trial. I didn't receive any billing, invoice, email regarding the USD180 bill, cannot even find this billing invoice under the setting. This is a total scam during the adverse pandemic, how can one pay for 180 without using and knowing what that is!
I only came to know about the charges from my bank alert and I suspend the credit card right away. Thereafter, an email from HelloSign came in as a reminder to update my credit card, cannot believe this! Now who can I contact for my refund? Full swing play of scam Dropbox and HelloSign.
Dropbox charged me for HelloSign USD180 yearly plan for something I did not even aware what it is ...
You're on the Dropbox site; not HelloSign. For issues with HelloSign, you need to contact them. Dropbox may own them, but they still operate independently.
This is exactly the problem I am highlighting here, I am not signing into HelloSign at all, don't have any account with Hellosign.
I only sign up for Dropbox, all my registered information including credit card details is with Dropbox, so please tell me if Dropbox did not transfer or share the information with Hellosign? and now, you are directing me to Hellosign, where I don't have any account and login name, how do I claim my case where my file is not there?
Same problem here. could you resolve it? I can sign in to Hellosign, I never knew the company before being charged by them.
If you never knew them and they've charged you you need to contact your card company then - somebody has obviously cloned your card.
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The exact same thing happened to me! Could you tell me what happened and give me advice on how I get my money back? I have contacted both hellosign and dropbox. I feel totally cheated and scammed.
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