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My email account is deleted and I can't remember my Dropbox password, how can I change the email?

New member | Level 2
New member | Level 2

Hi guys,

 

can anyone help?

 

I deleted the email address linked with Dropbox. Now I need to update my Dropbox account with a new email address, but I've forgotten the old password. 

 

What can I do to sort out this mess?

 

Thanks.

1 Reply 1
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Re: Deleted Gmail account

Dropboxer
Dropboxer

Hey there @eela026, thanks for reaching out to us here!

 

To see what we can do here, please check out this article and try some of the steps outlined there.

 

If you're still not able to reset your password, then you'll need to contact your email service provider for assistance with recovering your email account.

 

I hope this info help, let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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