Dropbox accounts & billing
Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.
Hello!My email server has been closed for good and I cant even remember my pasword. Now I have a new email address but how do I get to my old files? Or is it impossible? Thanks for any help! 😄
Hi there @Minna86, I hope you're well today!
Do you have any devices still connected to this Dropbox account, or web sessions you're signed into?
Have you checked out the info provided in this article, by any chance?
Let me know and we'll go from there!
DaphneCommunity Moderator @ Dropboxdropbox.com/support
Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!