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My email server has been closed and I can't remember my Dropbox password, how can I get my files?

My email server has been closed and I can't remember my Dropbox password, how can I get my files?

Minna86
New member | Level 2

Hello!
My email server has been closed for good and I cant even remember my pasword. Now I have a new email address but how do I get to my old files? Or is it impossible? Thanks for any help! 😄

1 Reply 1

Re: My email server has been closed and I can't remember my Dropbox password, how can I get my fi...

Daphne
Dropboxer

Hi there @Minna86, I hope you're well today!

 

Do you have any devices still connected to this Dropbox account, or web sessions you're signed into?

 

Have you checked out the info provided in this article, by any chance?

 

Let me know and we'll go from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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