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My old Dropbox account was deleted due to inactivity, can I get back my referral space?

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My old Dropbox account was deleted due to inactivity, can I get back my referral space?

New member | Level 2

Hi.

 

My old Dropbox account was deleted to inactivity. This account and the old closed account have the same email address. Can I get my referral storage back? I don't care about the files. I'll just like the same storage size. 

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Re: My old Dropbox account was deleted due to inactivity, can I get back my referral space?

Dropboxer

Hi @jojobaies, thanks for messaging the Community!

 

If an account has been deactivated due to inactivity, then it wouldn't be possible recover the account of the files within.

 

This would include transferring any previous referral space or promotional quota the account earned to a new account.

 

I'm sorry to be the bearer of bad news. If there's any additional info you need, please let me know.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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