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My old email address expiered. Cant reset PW

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My old email address expiered. Cant reset PW

New member | Level 2
Ive been useing dropbox since 2008... My account has all of my work from 2 of my bands and family pics... Since my old email expired and drop box needed me to reset my password i can no longer access my much need work. What can i do to fix this
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Re: My old email address expiered. Cant reset PW

Super User II

@129306 wrote:
Since my old email expired and drop box needed me to reset my password i can no longer access my much need work. What can i do to fix this

You'll need to gain access to your old email account. Perhaps the email provider can recreate it for you, or if it still exists, just send you the recovery information that Dropbox has sent to it. Without access to the email address, you won't be able to gain access to your Dropbox account.

 

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