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My password expired and I don't have access to the registered e-mail address. Can I regain access?

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My password expired and I don't have access to the registered e-mail address. Can I regain access?

New member | Level 2

Hello, i haven't logged in my account for a certain time, when i tried to log in recentely it says that my password has expired and i need to renew it, the problem is i have no longer access to the registred e-mail nor the phone number, since the account was created long ago (about 5 or 6 years), i do remember the e-mail and the password yet i have no longer access to my dropbox account.

Any chance i can get it back ?

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Re: My password expired and I don't have access to the registered e-mail address. Can I regain acces

Dropboxer

Hey @Anass, welcome to the Dropbox Community!

 

If your password expired on your personal Dropbox account and you don't have access to the email associated with it, you can try resetting it from another linked device. You can find more info about this, here

 

Let me know how it goes - thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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