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My password expired but I no longer have access to the email or a connected device, what can I do?

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My password expired but I no longer have access to the email or a connected device, what can I do?

Explorer | Level 3

My password expire, and I do not have access to my old email or to a device that is linked to the account. What could I do to access my dropbox account?

1 Reply 1
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Re: Password problem

Dropboxer

Hi there @jah194, I'm sorry to hear about that!

 

I would suggest reaching out to our Support team to see if they can assist you with this. To do so, please visit this page here and make sure to enter an email that you have access to so that you can receive the reply from the team.

 

Let me know if you have any trouble with this!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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