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My password has expired, but I don't have access to the email any more

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My password has expired, but I don't have access to the email any more

New member | Level 2

Hey sir my name akim, Im writing this to ask you about my password expired . Last month i can still sign in my account without any problems. But today I realize that i cannot sign in into that account due to expired password. My problem is that i cant sign in into my email because my email has been stole by someone. But I have the detail of account that might help to secure my account. Thank you

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Re: My password has expired, but I don't have access to the email any more

Dropboxer

Hi @Helmi12; welcome to the Community!

 

As we won't be able to help much here, I'd suggest contacting our support team via an incognito window while NOT logged into any account through the relevant form so we can try to assist further with account specific information. 

 

I hope this gets resolved for you soon and I'm always around if you have any Dropbox questions. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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