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Need Business account not Pro


Need Business account not Pro

New member | Level 2

I need help urgently.

I have mistakenly paid for the professional Dropbox account, thinking it was the business account. I have paid for the full year.

I immediately cancelled the professional Dropbox but says it will expire 2021.

I will need this refunded in order to get the business account set up or used as a credit against the business account and I will pay the difference.

The mistake has just been made, so I would greatly appreciate it if someone could help fix this for me.

Thank you.

1 Reply 1

Re: Need Business account not Pro


Hi @cjarman, thanks for messaging the Community!


If you are still on a Dropbox Professional plan, you can upgrade to Dropbox Business and the remainder of the balance for Professional would be refunded to your bank account.


Hope this helps!

Community Moderator @ Dropbox

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