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Need Business account not Pro

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Need Business account not Pro

New member | Level 2

I need help urgently.

I have mistakenly paid for the professional Dropbox account, thinking it was the business account. I have paid for the full year.

I immediately cancelled the professional Dropbox but says it will expire 2021.

I will need this refunded in order to get the business account set up or used as a credit against the business account and I will pay the difference.

The mistake has just been made, so I would greatly appreciate it if someone could help fix this for me.

Thank you.

1 Reply 1
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Re: Need Business account not Pro

Dropboxer

Hi @cjarman, thanks for messaging the Community!

 

If you are still on a Dropbox Professional plan, you can upgrade to Dropbox Business and the remainder of the balance for Professional would be refunded to your bank account.

 

Hope this helps!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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