Hi @BigT; welcome to the Dropbox Community!
Can you please elaborate on your query so I can advise further?
I'm not sure if that's the case, but if you'd like to get in contact with our team for a billing matter, I'd suggest using an incognito window while NOT logged into any account and contact our support team through the relevant form.
In any case, please keep me posted!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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