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Need to recover Dropbox folder and resources in ifrom an employee that is no longer with the company

Need to recover Dropbox folder and resources in ifrom an employee that is no longer with the company

Nmcmichael
New member | Level 2

Hi, I need to recover a dropbox folder from an employee that has recently left the company. Is this possible? We need to update some guidelines and all of the files are in this Dropbox folder that is no longer working.

 

https://www.dropbox.com/sh/x7xps03u171puik/AAAJfz7T9zgtdHjJQn3MFsQfa?dl=0

1 Accepted Solution

Accepted Solutions

Re: Need to recover Dropbox folder and resources in ifrom an employee that is no longer with the com

Mark
Super User II

If you are a Dropbox for Business customer your Team Admin should be able to restore them for you without any hassle. Get them to restore the user, or, restore the files - they may have archived them anyway.

 

However, I will say now that the links wont work. You'll need to put them in a new account and recreate links to them. 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Re: Need to recover Dropbox folder and resources in ifrom an employee that is no longer with the com

Mark
Super User II

If you are a Dropbox for Business customer your Team Admin should be able to restore them for you without any hassle. Get them to restore the user, or, restore the files - they may have archived them anyway.

 

However, I will say now that the links wont work. You'll need to put them in a new account and recreate links to them. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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    Mark Super User II
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