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Need to update my billing information

New member | Level 2
New member | Level 2

I'm trying to update my billing information on my account. When I go to my general account page, there is no "billing" section as indicated on the Help page. 

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Accepted Solutions
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Re: Need to update my billing information

Dropboxer
Dropboxer

Hey there @srauth - how are you today?

If you're not seeing the billing tab on your account, could it be that you're looking at a free account on the Basic plan?

To check if that's the case, please take a look at your account's plan tab at: 

https://www.dropbox.com/account/plan

Let me know what you find and we'll take it from there. Thank you!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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View solution in original post

1 Reply 1
Highlighted

Re: Need to update my billing information

Dropboxer
Dropboxer

Hey there @srauth - how are you today?

If you're not seeing the billing tab on your account, could it be that you're looking at a free account on the Basic plan?

To check if that's the case, please take a look at your account's plan tab at: 

https://www.dropbox.com/account/plan

Let me know what you find and we'll take it from there. Thank you!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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