cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No access to old email

No access to old email

Pleasehelpme2020
New member | Level 2

Hello. I no longer have access to the old/original email I used to set up my dropbox account. I used the chatbot which provided me with instrcutions to change my email, but because I cannot access my old email, the instructions weren't very helpful. Please assist me in changing my email.

1 Reply 1

Re: No access to old email

Walter
Dropboxer

Hi @Pleasehelpme2020; welcome to our Community!

 

If you have access to the account in question, you should be able to change the email address from the account's settings online

 

Can you give this a go and let me know how it goes?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?