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No additional space upgrated

No additional space upgrated

Luciaaa
New member | Level 2

My parents signed up with my link but despite having signed up but i and he don’t receive the additional space. Why? In my page it is waiting for installation and clicking ti results that it has not registered but in reality it is. 

1 Reply 1

Re: No additional space upgrated

Jay
Dropboxer
Hi @Luciaaa, thanks for posting today!

In order to claim the referral space, they would need to install the Dropbox desktop application and sign into their Dropbox account.

Afterwards, they'll need to verify their email address.

If you need any more details, feel free to message back!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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