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Not enough free space.

Sophia H.1 New member | Level 1
New member | Level 1

I am trying to move all my music & movies from my old macbook to my new macbook air. I have used an external hard disk to copy the files from the old mac. The file size is 21.34 GB. My dropbox account says I have used 27.3GB of 1.01TB. Yet, when I go to copy the file, a box pops up saying "The item “Music” can’t be copied because there isn’t enough free space."
What am I doing wrong?

8 Replies 8

Re: Not enough free space.

Dan_W8
Collaborator | Level 8

It sounds like your hard drive is full on your new laptop. Note that Macbook Air product range generally have smaller hard drives than the Macbook range.

Re: Not enough free space.

Sophia H.1 New member | Level 1
New member | Level 1

Thank you. Just figured that out myself and now doing my best to clear it! Perhaps you can help me further... how can paying for space on dropbox be of use to me if my macbook can't cope?

Re: Not enough free space.

Dan_W8
Collaborator | Level 8

If you right click on the Dropbox icon and go into settings there is something called "Selective Sync". You can check / uncheck any folders that you like. Unchecked folders won't sync locally on your hard drive - they'll still be accessible through Dropbox on the web or phone apps etc.

If this doesn't suit you then maybe you don't need Dropbox after all. Apple are notoriously stingy with hard disk space on their laptop range.

Re: Not enough free space.

Sophia H.1 New member | Level 1
New member | Level 1

Thanks for your help.

Re: Not enough free space.

Peter R.3 New member | Level 1
New member | Level 1

This doesn't seem to work. 

I've created a folder, and unchecked "Selective Sync". My Dropbox Pro acct is only at the 6% used level (giving me 940G left), yet I cannot upload 100G of content. Why not? If a folder isn't set to sync, I should be able to upload content greater than what is left available on my local hard drive.

So, in this case, If I've unselected "Selective Sync", should I (theoretically) be able to upload approx 940G of data to this folder? Seems I can't upload a folder that has 75G! 

Why isn't this working? 

Re: Not enough free space.

Super User II
Super User II

You've misunderstood what Selective Sync is. 

If you have selected a folder as selective sync it stops syncing. So trying to add files and folders to it won't work. 


 


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Re: Not enough free space.

Peter R.3 New member | Level 1
New member | Level 1

In that case, I believe most Dropbox customers would never utilize their entire storage allotment. 

I have a folder that is 300G in size on an external drive. I have 50G left on my MacBook Air, and I want to upload that 300G folder into the cloud so someone else can access it a continent away. How can I do that with Dropbox? If not, why not? And if I can't, period - what service would allow that to be done? TIA.

 

Re: Not enough free space.

Kriss New member | Level 1
New member | Level 1

To do that you can either install Dropbox on a computer with a large enough hard drive or upload a little at a time and then uncheck that folder in Selective Sync (which means it is uploaded to your Dropbox account, but it is not available/downloaded to your computer) or, as a third and probably best option, use the website to upload the files and folders from your external drive (you can just drag-and-drop the folders/files you want to upload).

To make sure you are not downloading these files to your hard drive (and filling it up) I would create a folder (in your Dropbox folder on your hard drive) called External, then uncheck this folder in the Selective Sync preferences. Then upload the content of the external drive to this folder using the web interface. This way you would upload all the content from your external drive without it taking up space on your hard drive.

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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