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Not getting reset password for my account

Not getting reset password for my account

Jey_
New member | Level 2

Hi. I have tried several times, but haven't recieved the reset password email (no-reply@ is added to contacts).

Please help. Thanks

Jey_

3 Replies 3

Re: Not getting reset password for my account

Jay
Dropboxer
Hi @Jey_, thanks for joining the Community!

If you're not getting the email, and you've checked your spam folder, would it be okay to contact you at you email on your profile?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Not getting reset password for my account

Jey_
New member | Level 2

Hi Jay,

 

Yes, of course - you can use either mail from profile or its .com version.

Kind regards,

Jey_ 

Re: Not getting reset password for my account

Jay
Dropboxer
Thanks for the message, @Jey_, I've sent you an email, please could you reply to it as soon as possible!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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