cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving email verifications

Not receiving email verifications

wleczyk91
Explorer | Level 3

We recently created a new email address and forgot to put it in our spam filter so any/all external email were getting bounce backs. We have no resolved this issue, but we are still unable to get emails from dropbox.

 

Can someone please help us out.

 

Thanks!

3 Replies 3

Re: Not receiving email verifications

Walter
Dropboxer
Hey @wleczyk91; welcome aboard!

I'm sorry to hear you're having issues with this

May I use the email address that's associated with your profile here on our Community to reach out to further investigate? 

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Not receiving email verifications

wleczyk91
Explorer | Level 3

Hi Walter,

 

Sorry for the delay, but yes you can use the email address on my profile to help us investigate further.

 

Thanks,

Kevin

Re: Not receiving email verifications

Walter
Dropboxer
No biggie, Kevin; you've got mail! 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?