cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving verification email

Not receiving verification email

jacksin
New member | Level 2

Hi I did not receive any email from dropbox despite adding the contact "no-reply@dropbox.com".

 

I am using outlook online.

 

Is there anything that I had missed out?

 

As I had sent multiple verification emails and none was sent to my email for 1 hour.

 

Thank you

1 Accepted Solution

Accepted Solutions

Re: Not receiving verification email

jacksin
New member | Level 2

Hi there,

 

The issue is solved.

 

I resend the verfication few days later and it is successful.

 

thank you.

View solution in original post

2 Replies 2

Re: Not receiving verification email

Walter
Dropboxer

Hi there @jacksin; welcome to our Community and happy Friday!

 

Could you please take a look at the relevant Help Center article and let me know if any of the information there helps?

 

Otherwise, may I use the email address that's associated with your profile here to create a ticket on your behalf to investigate further?

 

Keep me posted in any case!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Not receiving verification email

jacksin
New member | Level 2

Hi there,

 

The issue is solved.

 

I resend the verfication few days later and it is successful.

 

thank you.

View solution in original post

Poll
Are you starting new work habits this year?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?