Not receiving verification email

[jacksin]

Hi I did not receive any email from dropbox despite adding the contact "no-reply@dropbox.com".

I am using outlook online.

Is there anything that I had missed out?

As I had sent multiple verification emails and none was sent to my email for 1 hour.

Thank you

[Walter]

Hi there @jacksin; welcome to our Community and happy Friday!

Could you please take a look at the relevant Help Center article and let me know if any of the information there helps?

Otherwise, may I use the email address that's associated with your profile here to create a ticket on your behalf to investigate further?

Keep me posted in any case!

[jacksin · Accepted solution]

Hi there,

The issue is solved.

I resend the verfication few days later and it is successful.

thank you.