cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Old account recovery

Old account recovery

Hoper00
New member | Level 2

Hello Dropbox Team!
A few years ago I had a dropbox account which i believe was set up under the email of this account. I had a lot of photos from my old devices.

Is there a way to recover those files or if possible to recover the account itself?

Thank you for reviewing the query!
Regards,
Hoper00

1 Reply 1

Re: Old account recovery

Chris_J
Super User

Hello Hoper00

Thanks for reaching out to us here in Dropbox Community

 

I am so sorry but there is no way to recover the files which would have been deleted.  However, you might be able to reclaim the account by contacting support here: https://www.dropbox.com/support/email 


-------------------------


if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?