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Online Search for billing not working correctly - NEED HELP

Online Search for billing not working correctly - NEED HELP

Bonnie_MPSA
New member | Level 2

The online look up for a charge does not seem to work with the info I have from my credit card statement.  I'm having problems connecting with a person who can actually help me about a charge on my account.  I need to know which dropbox account it is associated.

3 Replies 3

Re: Online Search for billing not working correctly - NEED HELP

Lori
Dropboxer
Hi @Bonnie_MPSA, I hope you're doing well! 

Would it be okay for me to reach out to your Community linked email?

I want to help you as much as possible, and would love some more info.

Let me know!

Lori
Community Moderator @ Dropbox
dropbox.com/support


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Re: Online Search for billing not working correctly - NEED HELP

Bonnie_MPSA
New member | Level 2

Yes, please. 

Re: Online Search for billing not working correctly - NEED HELP

Lori
Dropboxer
Happy Wednesday @Bonnie_MPSA

You've got a new email. Reply back as soon as possible.

Cheers!

Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Lori Dropboxer
  • User avatar
    Bonnie_MPSA New member | Level 2
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