cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close
cancel
Showing results for 
Search instead for 
Did you mean: 

Out of Space because somebody shared to much

frsorin New member | Level 2
New member | Level 2

Somebody shared with me a tone of data and now online dropbox folder is full. So, I thought that is somebody is sharing a file, the file is stored in his/her Dropbox and it means that i have access to that information, not that is also taking space from me. In fact, we are a group of 20 people and now all our folders are full. How can I do so that i still have access to that info without taking space from my folder? Thank you!

1 Reply 1

Re: Out of Space because somebody shared to much

Dropboxer
Dropboxer
Hey there, @frsorin
 
At first, please bear in mind that your Dropbox quota is calculated based on the total amount of contents in your account, which includes shared folders. A Dropbox account can't sync more than its quota, so a 2GB account can't sync more than 2GB. 
 
Because every member of a shared folder can add and modify the files in it, the shared folder takes up space in each member's account. This policy exists to prevent people from giving themselves unlimited space by stacking Basic accounts and shared folders.
 
If you'd like to receive a shared folder without impacting your quota, you can ask for the sender to share a link to the folder, instead, since it allows users to view/download a one-way, read-only copy of the folder.
 
Finally, if you’d to have a little more storage, you can earn space. For more info on this, check out this article.
 
I hope this helps!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?