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Paid for Professional and kicked out by Business Trial

Paid for Professional and kicked out by Business Trial

SafetyGuys
New member | Level 2

I purchased a professional account.  Then a well intentioned employee invited me to a free business trial, now I am stuck in a loop with her as admin and no access to my paid account.  HELP!!!

1 Accepted Solution

Accepted Solutions

Re: Paid for Professional and kicked out by Business Trial

Lusil
Dropboxer

Hey there @SafetyGuys, I'd be more than happy to help!

 

If you joined a Business team, you'll have to ask the team admin to convert you to an individual account by following these steps

 

Let me know how it goes or if you have any other questions, thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

2 Replies 2

Re: Paid for Professional and kicked out by Business Trial

Lusil
Dropboxer

Hey there @SafetyGuys, I'd be more than happy to help!

 

If you joined a Business team, you'll have to ask the team admin to convert you to an individual account by following these steps

 

Let me know how it goes or if you have any other questions, thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Paid for Professional and kicked out by Business Trial

SafetyGuys
New member | Level 2

Thank you.

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    SafetyGuys New member | Level 2
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