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Passcode iphone

Passcode iphone

lneily
New member | Level 2

I'm not sure if it's my fault or an app update, but I have to enter a 4-digit passcode on my app now and I have no idea what it is. I am still signed in on my desktop but can't get into my account on my iPhone. I found an article about deleting your profile on iPhone to fix the passcode requirement but I can't seem to figure out how to do that. Is there a way to reset the passcode from my desktop? If not, how the heck do I reset it from my phone?

1 Accepted Solution

Accepted Solutions

Re: Passcode iphone

Mark
Super User II

You need to delete the app from the iPhone (press and hold till it shakes then tap the top left X before telling it to delete the app AND stored data). Then reinstall it and relink to your account


 


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View solution in original post

2 Replies 2

Re: Passcode iphone

Mark
Super User II

You need to delete the app from the iPhone (press and hold till it shakes then tap the top left X before telling it to delete the app AND stored data). Then reinstall it and relink to your account


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Re: Passcode iphone

lneily
New member | Level 2

That easy, huh! 🙃
Thanks! I should have done that from the get go. Much appreciated.

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    lneily New member | Level 2
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    Mark Super User II
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