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Password recovery

Password recovery

mm2016
New member | Level 2

Hello!
Please help with the next problem. Forgot your account password, after a password recovery request, the letter does not come to your email. The address no-reply@dropbox.com has been added to contacts, but it has not changed.

1 Reply 1

Re: Password recovery

Jay
Dropboxer
Hi @mm2016, thanks for messaging the Community!

Could you check your spam/junk folder to see if the email went there directly?

Have you checked with your email provider to see if the email was blocked from reaching your inbox?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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