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Permanently Deleted Files Keep Coming Back

New member | Level 2
New member | Level 2

I keep getting notices that my dropbox is full, so I've followed the instructions to a T to permenantly delete hundreds of things/files out of my dropbox. The screen even tells me that they are permanently deleted. Then, I exit my "deleted files" folder and re-enter it, and the files are back. This is using dropbox.com and being logged into my account.

 

I log out and log back in, and the files are back.

 

I use a mac. 

 

 

 

 

1 Accepted Solution

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Re: Permanently Deleted Files Keep Coming Back

Super User II
Super User II

I can't comment on permanently deleted files returning (contact Support for that), but I can tell you that deleted files do not take up space in your account, so permanently deleting them will not resolve your space problem.

 

[This thread is now closed due to inactivity. If you have a similar or new question, you can ask here

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1 Reply 1
Highlighted

Re: Permanently Deleted Files Keep Coming Back

Super User II
Super User II

I can't comment on permanently deleted files returning (contact Support for that), but I can tell you that deleted files do not take up space in your account, so permanently deleting them will not resolve your space problem.

 

[This thread is now closed due to inactivity. If you have a similar or new question, you can ask here

View solution in original post

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