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Permanently delete files using the deleted files page on dropbox.com

New member | Level 2
New member | Level 2

https://www.dropbox.com/help/desktop-web/delete-files-on-computer

 

The above directions say to Click the … (ellipsis) icon.

 

I can't find the icon. See screenshot.

 

I don't want to go through every folder, show deleted files, then delete them. That would take forever. Why can't I just delete straight from the deleted files page?

What am I not seeing? Thank you.

 

Untitled.png

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Permanently delete files using the deleted files page on dropbox.com

Super User II
Super User II
The instructions are slightly wrong it seems.

You need to click on the file/event (i.e. 2018-02-16) and then select 'Permanently Delete'.

 


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13 Replies 13
Highlighted

Re: Permanently delete files using the deleted files page on dropbox.com

Super User II
Super User II
The instructions are slightly wrong it seems.

You need to click on the file/event (i.e. 2018-02-16) and then select 'Permanently Delete'.

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Highlighted

Re: Permanently delete files using the deleted files page on dropbox.com

New member | Level 2
New member | Level 2

I have about 600 files in my delete folder how do I empty the delete folder?

No way I´m going to permantly delete each and every file., it would take forever.

 

Highlighted

Re: Permanently delete files using the deleted files page on dropbox.com

Super User II
Super User II

@Olafur wrote:

I have about 600 files in my delete folder how do I empty the delete folder?


Select each item using the check boxes to the left, then click Permanently Delete on the right side of the page, below the Restore button.

Highlighted

Re: Permanently delete files using the deleted files page on dropbox.com

New member | Level 2
New member | Level 2

I share your frustration. The need to check each file is time consuming and unnecessary. Dropbox is a mature product that can improve the user experience by offering a default choice (choose each or empty all files/folders).

Highlighted

Re: Permanently delete files using the deleted files page on dropbox.com

New member | Level 2
New member | Level 2

I have over 107000 files uploaded and now wants to deleted them all permanently. How to do it?

Highlighted

Re: Permanently delete files using the deleted files page on dropbox.com

Super User II
Super User II

@Henry89 wrote:

I have over 107000 files uploaded and now wants to deleted them all permanently. How to do it?


Highlighted

Re: Permanently delete files using the deleted files page on dropbox.com

Explorer | Level 3

Is someone from Dropbox monitoring these forums? It's an absolute nonsense to not provide an option for "empty trash bin", or "delete all"... I looked at an official article from help.dropbox.com and put a similar comment and request there.

Highlighted

Re: Permanently delete files using the deleted files page on dropbox.com

Dropboxer
Dropboxer

Hey there, @llagos, welcome to our community. 

 

We do indeed monitor all sections and posts here, and we gather all feedback and suggestions for our various teams. We’re happy to forward your comments to our Web team on your behalf. 

 

Now, what you can do to select multiple items in the Deleted files page is to: 

  1. Select a file/folder by placing a check-mark in the box to the left of the file name.

  2. Scroll down as far as you’d like, and check another file while holding down the Shift key on your keyboard.

  3. This will select all files in between. 

  4. Then, click on “Permanently delete” on the right side of the page.

Hope this helps! 

Cheers


Sanchez
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Permanently delete files using the deleted files page on dropbox.com

Dropboxer
Dropboxer

Hey again, @llagos.

 

One more thing to keep in mind, is that items that are in your Deleted files do not take up space in your account. So, deleting these files permanently will not result in any space being freed up.

 

Thanks!


Sanchez
Community Moderator @ Dropbox
https://dropbox.com/support


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