cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Personal and Work Account - can I delete one without impacting the other

Highlighted

Personal and Work Account - can I delete one without impacting the other

New member | Level 2

I have two logins - one using a personal address and one using a work address. I want to cancel my personal address-linked account as all important files are on my work address-linked account.

 

Then, as I am leaving this job soon, I want to change the login address of my work-linked account to my personal email. Is this doable or will it residually remember my other account?

 

Simply, can I delete my personal address-linked account without impacting my work address-linked account?

 

Thank you.

 

 

1 Reply 1
Highlighted

Re: Personal and Work Account - can I delete one without impacting the other

Dropboxer

Hello @Drewk1, thanks for reaching out to us. 

 

There shouldn't be any issues with deleting your personal account while it's connected to your work account.

 

However, if you'd like some peace of mind, you can disconnect it, before proceeding with any other action, by following these steps

 

If you have any files in that account that you'd like to keep, I'd recommend moving them to the one you're going to keep. 

 

Finally, you don't have to delete the personal account. Instead, you can follow these instructions to swapping the email addresses between your two accounts. 

 

I hope this helps to some extent, but let me know if you have any other questions. Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?