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Phone Broke with MFA

Phone Broke with MFA

New member | Level 2

My Phone Broke that had Google MFA installed, and no longer have access to my Dropbox Account with all my family photos, 

Can someone help me ? 


I've emailed Dropbox Support Twice and have not heard anything about getting MFA Disabled inorder to Pair my new phone. 

1 Reply 1

Re: Phone Broke with MFA

Super User II

If you use the Google app you should be able to just sign in on a new device and they will all load.


If not you need to use the backup codes given when you set the account up.


If you do not have those codes and reinstalling Google does not work I'm afraid the account is lost. 


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