Are you sure the same account (the email used) is used on both devices? Check if they match to the one used in your web interface. If not, relink corresponding device to the proper account. In addition you can find out the set of already connected devices. Is your mobile listed there?
Well, we know it can be hard to keep up good habits, so we made a new working from home cheat sheet, with some good habits, some things to avoid and some tips for making your day a little easier. Check it out here.
Work Smarter with Dropbox
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