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Please let me know how to contact Dropbox customer support???

Please let me know how to contact Dropbox customer support???

Username100
Explorer | Level 3

Hi, is there a support email address somewhere, or how to contact and talk to real people?

 

Thanks!

 

3 Replies 3

Re: Please let me know how to contact Dropbox customer support???

Lusil
Dropboxer

Hey there @Username100, thanks for posting your question here. 

 

Generally, your support options depend on the sort of account that you have. 

 

You can find yours by logging in to your account on the website and going to this page

 

However, we'd be more than happy to help look into whatever it is you're having an issue with from here!

 

Are you having trouble accessing your account, or syncing your files? 

 

Let us know and we'll take it from there, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Please let me know how to contact Dropbox customer support???

Username100
Explorer | Level 3

Hi Lusil, and thanks for your response.

 

I'm using (testing) a free Dropbox account at this moment, and are planning to upgrade it to use it with my business.

 

There is a different options available. (I've read the information what was available, but there is still many "real life" questions what I was hoping to confirm before upgrading, and then chose a correct service for my business need at ones)

 

I need to be able to talk to someone in Dropbox, to find out witch is the right option for my business needs.

 

Thanks!

 

 

Re: Please let me know how to contact Dropbox customer support???

Lusil
Dropboxer

Phone support is currently available to admins of a Business team. 

 

Do you have any questions about a specific feature by any chance?


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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