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Pro account downgraded - now missing referrals from 7+ years ago

Pro account downgraded - now missing referrals from 7+ years ago

kerrijean
New member | Level 2

Many years ago, during the beggining days of DropBox, I had several referrals and the bonuses added to my account.


I decided to upgrade to the Pro for a couple of years and recently decided to stop paying for storage space.  Unfortunately the "free plan" is at the standard storage space.  I had referrals that were suppose to give me extra space!

1 Reply 1

Re: Pro account downgraded - now missing referrals from 7+ years ago

Mark
Super User II

How much space do you have? 

 

Referrals stay on your account but do halve in size once you downgrade. So they max. out at 16gb rather than 32gb when paid. 

 

You can see all referrals and bonus space at https://www.dropbox.com/account/plan


 


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