Problems cancelling subscription

[Jax78]

Hi,

I've read the information about how to cancel my subscription, however, when I go to my settings, there is no "plan" option for me to follow. And my subscription is not in Google play either, so the advice online doesn't help me.

Please let me know how I can cancel my subscription!?

Thanks!

Jax78

[Walter]

Hi @Jax78; welcome to our Community!

Just to make sure we're on the same page, can you please let me know what exactly is reported in your account's plan tab? 

Thanks!

[Jax78]

Thanks Walter, I was able to cancel it using the link you sent. Through the settings in my account, I couldn't find the "plan" option!

[Walter]

No worries @Jax78; I'm glad to hear it's sorted now.

Have a lovely week ahead and see you around!