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Problems cancelling subscription

Problems cancelling subscription

Jax78
New member | Level 2

Hi,

I've read the information about how to cancel my subscription, however, when I go to my settings, there is no "plan" option for me to follow. And my subscription is not in Google play either, so the advice online doesn't help me.

Please let me know how I can cancel my subscription!?

Thanks!

Jax78

3 Replies 3

Re: Problems cancelling subscription

Walter
Dropboxer

Hi @Jax78; welcome to our Community!

 

Just to make sure we're on the same page, can you please let me know what exactly is reported in your account's plan tab

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Problems cancelling subscription

Jax78
New member | Level 2

Thanks Walter, I was able to cancel it using the link you sent. Through the settings in my account, I couldn't find the "plan" option!

Re: Problems cancelling subscription

Walter
Dropboxer

No worries @Jax78; I'm glad to hear it's sorted now.

 

Have a lovely week ahead and see you around! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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