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Quicken Dropbox Code does not work!

Quicken Dropbox Code does not work!

mmusone
Explorer | Level 3

My quicken Dropbox code for 5G of storage does not work. it says  "You have already claimed a code of this type."

Dropbox support is useless, and only exists in the form of a useless bot.

Quicken suport simply points the finger at dropbox and tells me that i need to contact dropbox, which is impossible.

 

Not a good feeling for either company and convincing me to be a customer...

 

7 Replies 7

Re: Quicken Dropbox Code does not work!

Mark
Super User II

You can only claim the code once per annum so you'll need to wait until your previous space quota has been reduced before applying it again:

https://www.quicken.com/support/dropbox-frequently-asked-questions

 


 


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Re: Quicken Dropbox Code does not work!

mmusone
Explorer | Level 3

I did not apply this code, and given that my current DropBox size is 3.75G, there is no _way_ this 5G of space has been applied.

 

Re: Quicken Dropbox Code does not work!

mmusone
Explorer | Level 3

Proof of my dropbox size:

Dropbox1.jpg

Re: Quicken Dropbox Code does not work!

mmusone
Explorer | Level 3

...a lot of silence what the canned answer isn't accepted....

Re: Quicken Dropbox Code does not work!

Walter
Dropboxer
Hey @mmusone; sorry to hear you're still having issues with this.

May I reach out via email to have a further look into this matter? 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Quicken Dropbox Code does not work!

mmusone
Explorer | Level 3

Yes, please do.

 

Re: Quicken Dropbox Code does not work!

Walter
Dropboxer
Sure thing @mmusone; you've got :envelope: 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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