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Re: Account and files deleted?

Re: Account and files deleted?

Tahsin1
Explorer | Level 3
Ive just recently got my old email account back from Hotmail which was registered with my Dropbox account.

On reopening my Dropbox today since 2016 all my files are now gone.

I would like to know if there is anyway for me to retrieve my old contents back.

My Dropbox is a personal account
1 Reply 1

Re: Account and files deleted?

Nate_C
Super User

Hello,

If your account was inactive for a long time, the account may have been automatically deactivated. Your account is marked as inactive if you do not log in or modify files for 12 months. Please see here for more info: https://help.dropbox.com/accounts-billing/settings-sign-in/email-about-inactive-account

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