Reactivate my account with proper amount of users

[shumbert]

Hello,

I am trying to reactive my dropbox account.  I have deleted members and I am down to 7 users.  When I attempt to recative my account, my plan says 7 users but I am going to be unlimately charged for 21 users according to my order summary.  What is wrong, how do I fix?  Thanks.  

[Jay]

Hi @shumbert, thanks for providing these details!

It sounds like you're a team admin for a Dropbox Business team.

Have you removed any unused licenses on your account in order to be able to upgrade only the 7 licenses you require?

If you need any further assistance, please let me know!