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Received malicious contect via DropBox

Received malicious contect via DropBox

Neocyrilad
Explorer | Level 4

Good Day,


Does anyone know how to go about reporting suspicious activities on DropBox?

 

I received a malicious file from a user claiming to be south africa's energy provider

1 Accepted Solution

Accepted Solutions

Re: Received malicious contect via DropBox

Jay
Dropboxer

Hi @Neocyrilad, thanks for joining the Community!

 

If you have any concerns about shared files or content, you can forward the link to them to abuse@dropbox.com for the appropriate team to investigate the matter in more detail.

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Re: Received malicious contect via DropBox

Jay
Dropboxer

Hi @Neocyrilad, thanks for joining the Community!

 

If you have any concerns about shared files or content, you can forward the link to them to abuse@dropbox.com for the appropriate team to investigate the matter in more detail.

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Received malicious contect via DropBox

Neocyrilad
Explorer | Level 4

Hi Jay,

 

Thanks but the below isn't helpful because the Chatbot doesn't recognize my request, are those the only support option on the free accounts?

Re: Received malicious contect via DropBox

Walter
Dropboxer

You don't need to open a support ticket for this @Neocyrilad; just forward all the relevant information to this email address as Jay mentioned: 

 

abuse@dropbox.com

 

You can find more information about this here

 

PS: Your support entitlements according to your plan can be found here.


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Received malicious contect via DropBox

Neocyrilad
Explorer | Level 4

Okay great! Thank you so much guys!!

Re: Received malicious contect via DropBox

Walter
Dropboxer

You're most welcome @Neocyrilad.

 

See you around the Community and take care!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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