Received malicious contect via DropBox

[Neocyrilad]

Good Day,

Does anyone know how to go about reporting suspicious activities on DropBox?

I received a malicious file from a user claiming to be south africa's energy provider

[Jay · Accepted solution]

Hi @Neocyrilad, thanks for joining the Community!

If you have any concerns about shared files or content, you can forward the link to them to abuse@dropbox.com for the appropriate team to investigate the matter in more detail.

If you need any further assistance, please let me know!

[Neocyrilad]

Hi Jay,

Thanks but the below isn't helpful because the Chatbot doesn't recognize my request, are those the only support option on the free accounts?

[Walter]

You don't need to open a support ticket for this @Neocyrilad; just forward all the relevant information to this email address as Jay mentioned: 

abuse@dropbox.com

You can find more information about this here. 

PS: Your support entitlements according to your plan can be found here.

[Neocyrilad]

Okay great! Thank you so much guys!!

[Walter]

You're most welcome @Neocyrilad.

See you around the Community and take care!