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Recover a disabled account

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Recover a disabled account

New member | Level 2

Hello, I was wondering how I can recover my previous account that was disabled because of no use. I have important information on my account. Thank you. 

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Re: Recover a disabled account

Dropboxer

Hi @Mariana Romero, thanks for posting today!

 

If the account was disabled due to inactivity, then it wouldn’t be possible to recover the account or the files within.

 

However, have you tried to reset the password for the account on the Dropbox site?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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