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Recover an account?

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Explorer | Level 3

I have deleted my account by mistake, can i get it back?

3 Replies 3
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Re: Recover an account?

Dropboxer

Hey @Valcercun, thanks for dropping by. 

 

Just to make sure that I understand correctly, did you delete the account or was did you receive an email that it will be closed due to inactivity?

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Recover an account?

Explorer | Level 3

Hello Lusil,

 

I delete my account of other mail I have, [personal information removed as per Community Guidelines], i want not to delete it

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Re: Recover an account?

Dropboxer

Thanks for getting back to me, @Valcercun

 

I'm afraid that if you deleted the account yourself, there's nothing we can do from our end, for security and privacy reasons.

 

However, since the Dropbox folder is just like any other folder on your computer, any files in the deleted account may still be present on any computers that previously had the desktop app installed. 

 

I hope this helps to some extent!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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