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Recovering files of a deleted account

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Recovering files of a deleted account

New member | Level 2

Hello

 

I accidentally deleted my account , later realizing most of my working files were not saved in my PC too but in my db account only

I tried recreating my dropbox account (this one I am writing from) using same username and psw but ofc it didn't work

Is it possible to recover the files that were linked to my deleted account now?

 

Thanks for your assistance

 

1 Reply 1
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Re: Recovering files of a deleted account

Dropboxer

Hey @natacha93, thanks for posting today!

 

Since you deleted the account, I'm afraid that the content was also deleted at this time.

 

The files that were in the account before it was deleted wouldn't be able to be recovered to the new account opened under the same email.

 

Sorry to be the bearer of bad news here, but let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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