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Referral link not working

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Referral link not working

New member | Level 2

My last two referrals end up not working after my referees tried multiple times. So both of them signed up themselves in the hope that still counts. However, after they sign up for dropbox my referral status just shows they have already joined dropbox. Can someone help with my last two referrals please? Thanks!

 

Best,

Bo

4 Replies 4
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Re: Referral link not working

Super User II

I'm afraid if they do not use your link theres nothing that can be done. 

 

Note that when clicking on the link they dont see any information that they've used a referral link it happens behind the scenes. So clicking on the link is enough to then join up and get the space.


 


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Re: Referral link not working

New member | Level 2

They did tried to use my link first. But it always prompts server error and ask them to come back later. They tried a few times and end up being frustrated.

 

Bo

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Re: Referral link not working

Dropboxer

Hi @bodaciouszhou; how are you today?

 

I'm sorry to hear about the issue you're having with your referrals. Could you ask them to use another browser to accept your invite and let us know if they still get the same error?

 

In case they do, I'd appreciate a screenshot so we can have a visual too.

 

Thanks a bunch, Bo. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Referral link not working

New member | Level 2

Hi Walter

 

Thank you for your response! I did ask them to try different browsers and even their smart device. But it always prompted server error. So they end up signing up on their own without using my referel link. And I just checked my referal status which shows they are already using dropbox. So I bet the referal links are expired as well.

 

Best regards,

Bo

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