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Referral marked as suspicious

New member | Level 2
New member | Level 2

Sent a referral to a friend who is using a brand new macbook and never installed Dropbox on it before but it is marked as "suspicious" and not eligibal for the 500mb promotion. Is there a service rep who can check on this for me?

1 Accepted Solution

Accepted Solutions
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Re: Referral marked as suspicious

Dropboxer
Dropboxer

Hey @laenglish, thanks for checking in with us!

To look into this together, I've sent you a ticket to the email address connected to your Community profile.

When you have the chance, check your inbox and we'll take it from there. Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: Referral marked as suspicious

Dropboxer
Dropboxer

Hey @laenglish, thanks for checking in with us!

To look into this together, I've sent you a ticket to the email address connected to your Community profile.

When you have the chance, check your inbox and we'll take it from there. Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Referral marked as suspicious

New member | Level 2
New member | Level 2

THank you!

Highlighted

Re: Referral marked as suspicious

New member | Level 2
New member | Level 2

Thank you. I don't see "accept solution" button anywhere

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