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Referral status: Completed, but no extra space

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Referral status: Completed, but no extra space

New member | Level 2

Hey there,

So I have invited a few of my friends, and normally when I did that, we both got an e-mail confirming that the referral has been succesful and the extra space was granted almost inmediately.

Well, today I tried invited a few of my other friends and all I get in my referrals is "Completed", without the "500MB" and the tick showing that it was all good.

The steps were all the same for my friends, as I usually send them a PDF with the instructions needed.


What's going on?

Thank you.

1 Accepted Solution

Accepted Solutions
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Re: Referral status: Completed, but no extra space

Dropboxer

Hi @Ryone, thanks for messaging the Community!

 

It sounds like you might have reached the maximum number of referrals on your account, which would be 32 in total to give you 16 GB extra quota.

 

Any additional referrals after that wouldn't grant you extra quota.

 

Hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

2 Replies 2
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Re: Referral status: Completed, but no extra space

Dropboxer

Hi @Ryone, thanks for messaging the Community!

 

It sounds like you might have reached the maximum number of referrals on your account, which would be 32 in total to give you 16 GB extra quota.

 

Any additional referrals after that wouldn't grant you extra quota.

 

Hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Referral status: Completed, but no extra space

New member | Level 2

Well I guess I abused the system enough, got way more than 16GB. So yeah, I'll have to pay in the end.

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