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Refund

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New member | Level 2

hi, i canceled my dropbox business account on august, just few days later you charged me on my credit card.I received an email confirming a refund no more than 15 days, but it's been 2 months and nothing yet. I can no longer use the account either

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Re: Refund

Super User II

@Bianca Salame wrote:

... it's been 2 months and nothing yet. I can no longer use the account either


You'll need to contact Dropbox Suport directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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