Dropbox accounts & billing
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I bought Dropbox plus for a year last week but it doesn't expect my needs!
Every time i try to download, Dropbox zip the folder and give me an error when i try to unzip after the download!
How can i get a refund a paid the whole year?
Hey @jackville; welcome to our Community and happy Friday!
At first, have you tried another app or program to unzip the folder that's giving you this error?
As per requesting a refund, you can follow the steps outlined here.
I hope this helps and please let me know if you have any more questions, Jack.
WalterCommunity Moderator @ Dropboxdropbox.com/support
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Have you tried reaching out to our Support team directly for further assistance @jackville?
NO! i never found out where i can leave a ticket or send an email!
I just send an email to the support...i'll wait !
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